Frequently Asked Questions

Why did you create the Guardian Alert 911 system?
We created this product because of the great need of loved ones or a disabled person to be able to instantly contact a 911 operator in the event of an emergency. These individuals want to lead more independent and safer lives. Countless accidents and deaths occur every year that could have been prevented if 911 was able to be reached quickly.

How does Guardian Alert 911 work?
It is very simple.
You just push the blue button on the wearable, wireless speakerphone pendant and you speak directly to a 911 emergency operator from anywhere in or around your home. You do not need to use your regular telephone. For a video demonstration, please click here.

Does Guardian Alert 911 use cellular service?
No!
The Guardian Alert 911 uses your home phone line or any land-line phone line.

Do you have to be near a base station for 911 to hear you?
No! Because the Guardian Alert 911 is the world's smallest cordless speakerphone, you can speak directly to a 911 operator instantly from anywhere in or around your home. This is the only product that allows you to speak from anywhere in your home, not just within 50 feet of a base unit. The pendant range is up to 600 feet in a free-space environment! It will cover large homes and a short distance outside your home. You can even take the system to another location, plug it in to the phone line there and it's ready to use!

Are there any monthly charges or contracts?
Absolutely not! There are no monthly charges, no monitoring fees, no contracts, ever! You purchase the Guardian Alert 911 and it is yours to keep and use forever, for anyone, anywhere, anytime.

What happens if I am unable to speak?
If you are unable to speak, the Guardian Alert 911 can still give the 911 operator your location by utilizing the caller ID function. Because of this "Enhanced 911" system, you can feel even safer that your location is known even before you speak.

How do I install Guardian Alert 911?
Just plug it into an existing phone jack and power outlet.

Is Guardian Alert 911 legal to use?
Yes! The Guardian Alert 911 is completely legal to use in all 50 states and Canada.

Does Guardian Alert 911 use a battery?
Yes, the Guardian Alert 911 uses an AAA alkaline battery, which is included. The battery life is one-year and it can be tested at any time with the test button on the bottom of the pendant.

How can I deal with power outages?
You can purchase our optional Battery Back-up unit (#30912) which will provide over 24 hours of back-up protection. It simply plugs in between the wall and the base unit.

Is Guardian Alert 911 water resistant?
Yes, the Guardian Alert 911 can be used in the shower even though we don't recommend it as a normal practice.

What is the warranty on Guardian Alert 911?
One Year Limited Warranty

How much does the Guardian Alert 911 cost?
Regular price is $199.95, less if you have a Promo Code or call to see if you qualify for any of our discounts. (AARP, UAW, etc.) How do I order? Just Click Here or call 866-535-0898


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